At sonaBook97.shop, we are committed to delivering your orders safely and on time. Please read our shipping and delivery policy carefully to understand how your order is processed and delivered.
📦 Order Processing
All orders are processed within 24–48 working hours after order confirmation.
Orders placed on Sundays or public holidays will be processed on the next working day.
Once your order is shipped, it cannot be modified or cancelled.
⏱ Delivery Timeline
Estimated delivery time depends on your location:
Metro Cities: 3–5 business days
Non-Metro Cities: 4–7 business days
Remote / Rural Areas: 5–10 business days
Delivery timelines are approximate and may vary due to courier operations or unforeseen circumstances.
📍 Shipping Coverage
Currently, sonaBook97.shop delivers across India.
We do not offer international shipping at the moment.
🚛 Shipping Partners
We work with reliable courier and logistics partners to ensure safe and timely delivery of your products.
📦 Packaging
All products are packed securely to prevent damage during transit.
In case you receive a damaged package, please contact our support team immediately.
⚠️ Delivery Delays
Delivery may be delayed due to:
Weather conditions
Natural disasters
Courier service disruptions
Incorrect or incomplete delivery address
We request customers to cooperate in such situations.
❌ Incorrect Address / Failed Delivery
Please ensure that your delivery address and contact number are correct while placing the order.
If a delivery attempt fails due to incorrect details or unavailability, re-delivery charges may apply.
📞 Need Help?
For any shipping or delivery-related queries, feel free to contact our customer support team:
📞 Customer Support Number: +91 75630 90356
🕘 Support Hours: Monday to Saturday (10:00 AM – 6:00 PM)